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F.A.Q's
Can
I get a printed catalog of your products?
KlinQ.com
offers a vast selection of products while continuously adding new items
to our inventory. For this reason it would be impossible for us to provide
an up-to-date printed catalog.
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Do
you engrave your products?
Yes,
KlinQ.com gives you the option to engrave your gift. Please
click here for more details.
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I
would like to order large quantities of a certain item. Can I purchase
a sample for review?
KlinQ.com
will gladly send you a sample for a minimum charge. Please contact
us or click here for more information.
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Can
I receive a discount on large quantities?
Yes.
Please contact us or click here
for more information.
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Can
I get wholesale prices if I have a retail store?
KlinQ.com
offers discounts for large quantities or corporate gifts, but we
are not a wholesaler. Please contact us or click here
for more information.
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Do
you ship internationally?
Yes,
KlinQ.com will ship to most international destinations. Please call
us at 1-845-517-0461 or email us if you would like to place an international order.
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Can
I buy your products in a local store?
KlinQ.com's
secure shopping environment is a convenient and fun way to shop that gives
our shoppers access to a larger variety of goods at lower cost than most
brick and mortar retail outlets. For that reason, we don't anticipate
opening retail outlets in the future.
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I
do not need a complete dinnerset. Can I purchase only certain pieces?
KlinQ.com
can provide its customers with special orders for certain patterns
only. You can verify with us by calling us toll-free at (866) KlinQ.com
(866-554-6726) or emailing us.
Please note that special orders can take a few months to arrive.
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I
would like to cancel or change an order. How do I go about it?
Please
see our order cancellation policies. Click
here.
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I
do not have a credit card. Do you accept any other payment methods?
Yes.
KlinQ.com accepts bank drafts and postal money orders. We do not
accept personal checks. Include name, address, phone number, email
address, product SKU and quantity. Please check with us for the
exact cost including shipping. You can do so by calling us toll-free
at (866) KlinQ.com (866-554-6726) or emailing us.
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Do
you sell replacement pieces for old dinnerware or crystal?
KlinQ.com
can provide its customers with special orders for certain patterns only.
To verify that we still carry your pattern, please type in the pattern
name of the item you wish to replace into the search box. If no results
are found, KlinQ.com no longer carries that pattern, therefore we will
not be able to replace it.
You
can also check with us by calling us toll-free at (866) KlinQ.com
(866-554-6726) or emailing us.
Please note that special orders can take a few months to arrive.
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How
many oz. are in a pint or quart?
There
are 16 oz. in a pint and 32 oz. in a quart. Therefore one quart is equal
to two pints.
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Can
you tell me the value of antique dinnerware or crystal?
KlinQ.com
is a provider of contemporary and newly manufactured products. If you
require assessments for heirlooms or antiques, we suggest you contact
an expert.
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